Privacy Policy

1. Introduction

Invocation Technologies LLC ("we," "our," or "us") operates the Count21 educational software application and website at https://www.count21.io (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Count21 is educational software designed to teach blackjack strategy and card counting techniques. No real money gambling occurs on our platform. All chips and balances are virtual and for practice purposes only.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you purchase premium access, we collect your email address to create your account and send you login links.
• Payment Information: Payment processing is handled by Stripe. We do not store your credit card details. Stripe's privacy policy governs their collection and use of your payment information.

2.2 Information Collected Automatically

• Game Data: For premium users, we store your practice session history including hands played, results, and counting statistics. This data helps track your learning progress.
• Usage Data: We may collect information about how you access and use the Service, including your browser type, device information, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Track your learning progress and display statistics
• Respond to your comments, questions, and customer service requests
• Protect against fraudulent or unauthorized activity

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: We share data with third-party vendors who perform services on our behalf, including payment processing (Stripe), database hosting (Supabase), analytics (Google), and advertising measurement (Meta/Facebook).
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data by contacting us.

7. Your Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability

To exercise these rights, please contact us using the information below.

8. Cookies and Analytics

We use the following technologies on our Service:

8.1 Essential Cookies

We use essential cookies to maintain your session and remember your preferences. These cookies are necessary for the Service to function properly and cannot be disabled.

8.2 Analytics

We use Google Analytics 4 (via Google Tag Manager) to understand how visitors interact with our Service. This helps us improve the user experience and measure the effectiveness of our content.

Google Analytics collects:

• Pages visited and time spent on pages
• Device and browser information
• Geographic location (country/city level)
• Referral sources (how you found us)
• Interactions with site features

This data is aggregated and anonymized. We do not use advertising cookies or share analytics data for advertising purposes. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

For more information about how Google uses data, please visit Google's Privacy Policy.

8.3 Meta (Facebook) Pixel

We use Meta Pixel and Meta Conversions API to measure the effectiveness of our advertising and to understand how visitors interact with our Service after viewing our ads on Facebook or Instagram.

Meta Pixel collects:

• Pages visited on our site
• Actions taken (such as signing up or starting a purchase)
• Device and browser information

This data helps us show relevant ads and measure ad performance. When you make a purchase, we send a hashed (encrypted) version of your email to Meta to measure conversion. We do not share your actual email address.

You can control ad preferences and opt out of personalized advertising through Facebook Ad Settings or the Digital Advertising Alliance opt-out.

For more information, please visit Meta's Privacy Policy.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: